Frequently Asked Questions

Q: What are the requirements to run your software?
A: Our Internet Subscription will work in both Windows and Mac environments. Our programs on CD require a Windows XP, 7, 8, 0r 10 environment and we suggest at least 512 MB of RAM

Q: I understand that you have programs that recognize speech. Do I need special hardware or devices to use those programs?
A: Other than 512 MB of RAM, a low noise unidirectional microphone, and speakers there are no other requirements.

Q: Your Internet Subscription is $24.95 per month. Do I have to sign a contract for a minimum number of months?
A: No. You can cancel your subscription at any time by emailing a cancellation request or calling 800-727-7681.

Q: I noticed that when I tried to sign-up, the only option was for credit cards. Do you also accept checks?
A: Yes, we will send you an invoice. For payment by check, we ask that you pay in three-month increments. If you cancel before the three months are up, we will issue a refund.

Q: Is there any way we can trial your software?
A: You can try programs using our Internet Subscription free trial, or you can purchase programs and return them within 30 days if they are not appropriate.